Skip to main content

Remember to report any card lost or stolen IMMEDIATELY!

If your card gets lost or stolen during business hours, please feel free to contact the credit union directly at 815-626-8181.

If your card gets lost or stolen after regular business hours, please contact the card issuer directly by using the numbers listed below.

24 Hour Customer Service Phone Numbers for Lost or Stolen Cards

Master Card Debit Card (linked to your checking account): 1-800-383-8000

Visa Credit Card: 1-800-325-3678

Visa Credit Card (Out of the Country collect number): 1-727-227-2447

Visa Gift Card: 1-833-729-2843

CU Travel Money Card (Reloadable): 1-833-729-2853